Cathay Century Insurance is highly committed to employee growth and development. Based on our core competencies and functions and the implementation of legal compliance education, our training program is intricately correlated with personality traits and organizational strategic developments. All employees can continue to improve themselves and acquire new knowledge through the enriched internal and external training resources, which are offered along with online training on the Company’s learning website CSN.
In line with the Financial Supervisory Commission’s Green Finance Action Plan 3.0, Cathay Century Insurance actively and systematically promotes ESG talent development. Through top-down supervisor communication, regular internal meetings, and external partnership learning programs, we help employees build their understanding of ESG issues. In 2025, employees completed a total of 35,957 hours of internal ESG training, and the completion coverage rate for ESG online learning resources exceeded 99.4%.
Cathay Century Insurance considers excellent talents as a foundation of a successful business, and values talent cultivation and development. Through “Individual Development Plan (IDP)”, “ Performance Management and Development (PMD)”, and 360-degree Assessment Plan, Cathay Century Insurance creates a well-round training program for every employee to enhance the overall competency.
Cathay Century Insurance believes that only happy employees can provide the most genuine services. Cathay Century Insurance hopes to take care of employees physically and mentally. With the help of Employee Welfare Committee, Cathay Century Insurance creates a happy workplace for employees with different functions.
Some employees at Cathay Century Insurance require frequent commuting due to the nature of their work, and may come into contact with risk factors such as traffic accidents. In order to reduce the incidence rates of occupational safety incidents, Cathay Century Insurance formulated the “Cathay Century Insurance Occupational Safety and Health Hazard Prevention Measures” in accordance with the regulations set out by competent authorities to ensure that our colleagues can work safely in healthy work places.
Other than physical safety, the mental health of employees should not be neglected. Through the Employee Assistance Program, Cathay Century Insurance hopes to build a healthy workplace that supports employees’ physical and mental well-being. In 2025, we once again distributed the “Abnormal Work-Related Risks” survey to monitor the physical and mental conditions of employees whose personal and work-related risk levels exceeded 70 points. The “Mental Health Assessment” survey showed an overall psychological well-being rate of 91.7%. Appropriate assistance was provided, along with corresponding care and counseling plans. The Employee Assistance Program (EAP) system was also adopted to provide phone or face-to-face consultations on various issues, including mental health, laws, taxation, health, and management, ensuring that employees’ concerns can be heard and effectively resolved.
Apart from employee mental health support programs, we believe that exercise can positively promote physical and mental health. To encourage employees to prevent physical illness through proper exercise, we continued to promote health activities in 2025 to help employees build exercise habits and strengthen their physical fitness. We hosted 1 digital fitness lecture, 4 health lectures, and 9 after-work activities covering themes such as cardio-boxing, interval training, Zumba, and healthy diets, providing diverse opportunities for participation.
