Cathay Century Insurance Co., Ltd. (formally known as Tong Tai Insurance) was founded in the July of 1993 and the capital amount was NT$2 billion. By the end of 2007, the capital amount has risen to NT$2.3 billion and the total asset has also reached NT$16.6 billion. The major business categories are motor insurance, fire insurance, marine insurance, engineering insurance, property & casualty insurance. In addition to the head office in Taipei and four General Business Marketing Dept, we also have 12 branch offices and 29 liaison offices.  
Perfecting Services to Policyholders：
Cathay Century Insurance Earned TRC's Rating 「twAA+」 and Motor Insurance Claims System and Loss Prevention System won ISO 9001 certification
We provide toll-free number (0800-036-599), claim reporting system for insured car 24 hours, free-on-the-road assistance service, car towing service for our clients and almost 720 garages have made cooperative contracts with us. Moreover, we institute information counter in each branch office and liaison office, the insured can easily find needed service everywhere. Besides, motor insurance claims system and loss prevention system received ISO 9001 certification from France’s BVQI. It brings more efficient service by means of the standard procedure. To comply with the government’s policy of making insurance company information accessible, we applied for credit ratings from the Taiwan Ratings Corp., S&P and Moody's, and the earned the impressive result with 「twAA+」; 「A-」and「A2」. It appears our stable management and makes the policyholder reassuring.
Omni-bearing E-business for a New Era
To provide the most updated information, we build formally Cathay Century Insurance website, offering on-line service for all clients. Due to the global tendency of developing E-business, we wholly enhance service function in the website and continue fulfilling the renewal of website, expanding related on-line client service such as underwriting, premium paying, and claim inquiring…etc.
Cathay Century Insurance: http://www.cathay-ins.com.tw
E-business website: http://www.bobe.com.tw
E-mail address: services@cathay-ins.com.tw
Management-Digitalizing Customer Marketing
Cathay Century Insurance installs policyholders’ fundamental data files in the computer network to provide complete underwriting and claiming service for our clients. And that construct the Intranet to continue improving our service process for achieving the purpose of contenting the policyholders. Furthermore, aggressively planning the data warehouse system, we make customer relationship more pleasure and offer the policyholders higher quality value-added service.
Condensing Staff's Knowledge to Strengthen Core-Technicality
In order to strengthen the core abilities of technicality, we strategy the education and training procedures about our staffs. Not only regularly hold training programs inside the company, but also have professional training outside the company and abroad.
Creating High-Quality Service by Developing New Products
Up to now, Cathay Century Insurance has presented several self-developing products successfully, including Personal Accident comprehensive Insurance, Personal Traveling Insurance, Wedding Insurance, Personal/Group Accident Insurance…etc. In the future, continuing to design distinguished products to suit the demand of the public and the increasingly diverse need of the policyholders.
Establishing Flexible Teams to Integrate Enterprise's Finite Resource
To adapt the variety of managing environment and focus on the phase demands of developing strategy, we organize some teams beyond the company’s organization to manage the enterprise’s finite resource. And Shanghai Reprehensive Office is also officially operating from Jan, 09, 2003, to coordinate the market development in Mainland China.